Healing Arts Veterinary Center is seeking an outgoing Client Service Representative to join our incredible team!

As the face of our hospital, our Client Service Representatives play a vital role in creating a warm, welcoming, and compassionate experience for every client and patient. You’ll be the first impression of our practice—building trust, providing support, and ensuring each visit starts on a positive note.

About the Role:

In this position, you will:

• Schedule appointments and manage daily workflow

• Provide empathetic, high-quality customer service both in person and over the phone

• Handle a multi-line phone system while assisting clients at the front desk

• Process payments and financial transactions accurately

• Answer client questions and provide information about our services

This role is perfect for someone who thrives in a fast-paced environment, enjoys connecting with people, and takes pride in delivering exceptional service.

Schedule:

This is a full-time, flexible position with a 4/10 schedule.

• Availability needed Monday–Friday
• Every other Saturday required

Full-time benefits and compensation**:

• Compensation: $17-23 per hour, for each hour worked*
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount

Minimum Qualifications & Skill Set:

• Minimum of 2+ years of client service experience in veterinary medicine
• Friendly, professional demeanor with a genuine love for animals
• Strong multitasking abilities with excellent attention to detail
• Team-oriented mindset with a positive, can-do attitude
• Experience with Cornerstone is a plus!

Join a compassionate, high-performing team at Healing Arts Veterinary Center in beautiful West Palm Beach, Florida! We’re a fast-paced, team-oriented hospital dedicated to providing exceptional, individualized care using advanced technology—including Digital X-Ray, Ultrasound, Laser Therapy, mobile CT access, and an underwater treadmill.

We’re seeking a motivated team player who thrives in a collaborative environment and values both professional growth and compassionate care.

If you’re ready to grow your skills in a modern, supportive veterinary practice while enjoying the vibrant lifestyle of West Palm Beach, we’d love to hear from you!

*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.

**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.

Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.